Job description
Job Summary:
Busy Medical Office in Trumbull, CT seeks experienced FULL TIME RECEPTIONIST.
We are seeking a friendly, professional, and highly organized medical receptionist to join our team. The ideal candidate will have exceptional interpersonal skills, a patient first attitude and the ability to create a positive first impression for our patients.
Serving as the key point of contact for the office, this candidate must have strong communication and organizational skills to manage heavy call volume, assist patients and schedule appointments. Reporting to the office manager, the receptionist must be able to multitask, handle sensitive information in a discrete manner and comfortable assisting with other office projects as needed. Candidate must be friendly, compassionate, and personable and seeking long term employment at a growing but close knit medical practice.
Pluses- Medical insurance knowledge, electronic medical records experience (Modernizing Medicine), Klara, Microsoft office/Google docs, Social media platforms
Responsibilities:
– Greet patients and visitors in a courteous and professional manner
– Answer phone calls and direct inquiries to the appropriate personnel
– Handle patient inquiries and concerns with professionalism and empathy
– Schedule patient appointments and follow-up visits
– Maintain electronic medical records accurately and ensure confidentiality
– Verify insurance information and process payments
– Assist with medical administrative tasks as needed
Skills:
– Proficiency in medical terminology
– Familiarity with phone systems and office equipment
– Three to five years experience in a medical office setting is a must
– Knowledge of HIPAA regulations for patient privacy
– Strong administrative and organizational skills
– Ability to work efficiently in a fast-paced environment
Joining our team as a Medical Receptionist offers the opportunity to contribute to a positive patient experience while working in a collaborative healthcare environment.
Job Type: Full-time
Benefits:
- 401(k)
- Free parking
- Gym membership
- Paid time off
- Paid training
- Retirement plan
Medical Specialty:
- Otolaryngology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Medical office: 5 years (Required)
Ability to Commute:
- Trumbull, CT 06611 (Required)
Ability to Relocate:
- Trumbull, CT 06611: Relocate before starting work (Required)
Work Location: In person